Customer Service

Apprentice Medical Receptionist

With Weaver Vale Surgery
Competitive Salary
Winsford (view map)
16/11/20 expected start date
Customer service practitioner
20 months duration
1 position available

Overview

Weaver Vale Surgery require a friendly and polite individual to join their team as an Apprentice Medical Receptionist. This is a fantastic opportunity for the right candidate.

About the apprenticeship

Weaver Vale Surgery require a friendly and polite individual to join their team as an Apprentice Medical Receptionist to help ensure the smooth and efficient running of the surgery and assisting the GPs in providing a quality service to the patients. Core responsibilities will be:

  • Make appointments, over the telephone and in person
  • Deal with queries from patients 
  • Take and pass on messages
  • Filing of notes, letters and test results
  • Input data onto computer system
  • Transfer telephones to NEW service at night
  • Ensure working area is tidy and safe at all times
  • Scanning of hospital letters onto the computer system
  • Sort, tag & summarise patient records
  • Deal with requests for medical reports as required
  • Record & track all Non-NHS Income
  • Entering up & tracking of cervical smear reports
  • Transferring data onto HOOF (oxygen) template
  • Generating Repeat Prescriptions
  • Dealing with Prescription Queries
  • Carry out Searches/Audits as required
  • Deal with PPA Claims monthly
  • Deal with Patients on Repeat Dispensing system
  • Work to strict Health & Safety procedures
  • Strict patient confidentiality.

Please note that this list is not exhaustive and that the duties of the post remain under constant review. Any changes will be fully discussed with the post holder prior to their implementation but in the case of any disagreement, the Doctors should have the ultimate responsibility of implementing any reasonable change.

No previous experience is required as full training and support will be provided by the employer and Total People.

Apprenticeship qualification and training

  • Customer Service Practitioner Apprenticeship Level 2 Standard

About the employer

Weaver Vale Surgery is a GP Practice located in Winsford.

Employer

Weaver Vale Surgery

Address

Dene Drive Primary Care Centre
Dene Drive


CW7 1AT
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