Customer Service

Customer Service Apprentice

Company
With Consumer Information Services
Location
Working in Crewe (view map)
Level
Intermediate Level Apprenticeship
Salary
Paying £120.00 per week
Duration
15 months duration

About the apprenticeship

Consumer Claims Service Ltd T/A Consumer Information Service are looking to recruit a Customer Service Apprentice.

Job role/description

Main duties to include:

  • Speaking to customers inbound and outbound building trust and rapport
  • Managing your diary
  • Managing Customers expectations
  • Understanding the customer needs and requirements
  • Following TCF (treating customers fairly) guidelines
  • Calling potential customers and get all the necessary information for the Sales Advisers
  • Writing emails 
Future Prospects

  • Progression to permanent employment for the right candidate