Customer Service

Customer Practitioner Apprentice

With Boots Opticians
Competitive Salary
Cheadle (view map)
12/04/21 expected start date
Customer service practitioner
12 months duration
1 position available

Overview

We have a fantastic opportunity for an apprentice to join our team you will take great pride in working for one of the most Iconic brands in the UK Boots.

About the apprenticeship


Customer Service Sales Duties:

  • Building Rapport with our clients who enter the boots store
  • Product knowledge - The ability to know the boots product and various other brands
  • Proactively speaking to customers and being the 1st point of call if they have any queries or concerns
  • Following up on the pre- screening eye test results
  • Making recommendations based on the pre-screening results
  • Up-selling additional products to our clients based on recommendations

Customer Service Administration Duties-  

  • Entering our customer details on to the system
  • Keeping customer details update and acutely
  • Adhering to Data Protection to the standard of Boots Regulation
  • Filling and storing of documents
     

Apprenticeship qualification and training

  • Customer Practitioner Level 2 Standard

About the employer

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go. With more than 600 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands. 

Discover our range of glasses and contact lenses We've got a huge selection of glasses to choose from so you're sure to be able to find a pair that suits you. We have men's glasses, women's glasses and kid’s glasses from leading names like Ray-Ban, Ralph Lauren and Gucci, as well as our great value Boots range. 

As well as providing eye tests, glasses and contact lenses, we stock all the products you need to take care of your eyes. Whether you're suffering from eye conditions such as dry eye, red eye or sore, tired eyes, you'll find all the information and solutions you need in our eye health section.

Employer

Boots Opticians

Address

15
High Street


SK8 1AX
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