Level 2 Certificate in IT User Skills

With Total People
8 – 12 weeks


A worldwide examination of data collected between 2011 and 2015 found that 26% of adults questioned were unable to use a computer and a further 29% proficient in only the most basic and familiar of tasks.

With a large percentage of job roles requiring competent use and knowledge of information technology (IT), it is more crucial than ever for people to improve their computer skills, both for their own personal and professional advancement and for business purposes.

This course offers the chance for learners to develop professional skills in a range of IT skills including using various software and tools which will help to improve productivity and establish a good understanding of IT security.

Upon completion of this course, learners will receive a TQUK Level 2 Certificate in IT User Skills.

Couse details

This course consists of five manageable units:

  • Unit 1: Using IT to increase productivity
  • Unit 2: IT software fundamentals
  • Unit 3: IT security for users
  • Unit 4: Presentation software
  • Unit 5: Spreadsheet software

Course format

This is an online course studied via distance learning. To complete this course, learners will need access to a computer and a basic level of IT knowledge.

Studying via distance learning means learners can choose when and where they study. A dedicated Learner Support Advisor provides support to learners throughout the course.

Who is suitable?

This qualification would be ideal for anyone aged 19 years or above who would like to develop their knowledge, understanding and competence in a range of different IT skills, particularly those who use IT in their current job role. Learners must already have basic IT skills and basic knowledge of Microsoft Office software (Word, Excel and PowerPoint) to be able to complete the course successfully.

Full or partial funding for this course is dependent upon age, employment status and level of income. Learners must meet one or more eligibility criteria that includes:

  • Anyone aged 19 years or over
  • Living in Greater Manchester or in a Non-Devolved Authority region of England
  • Not already holding a Level 2 qualification
  • In employment but earning less than £17,500 annually
  • Currently unemployed
  • Recently been made redundant

Register interest

This course is supported by funding from the Greater Manchester Combined Authority (GMCA) and the European Social Fund (ESF) as part of the Devolved Adult Education Budget project.