Kelly is driving forward with First Bus

Although Kelly Fielon had worked for four years as a First Bus bus driver and driving coach, she had always dreamed of becoming a commercial vehicle engineer.

Whilst her experience of maintenance and engineering was confined to filling up her screen wash and DIY at home, she did not let this deter her.  

Kelly started an IMI Bus and Coach mechanical and electrical engineering apprenticeship  with Total People.  

Kelly said: “I am proud of how much I have learned and how far I have come in two and a half years. I can fix and replace so many parts without hesitation and I am now an integral part of my garage.  

“I can change anything from a wheel to a shock absorber, a nitrous oxide sensor to a governor valve. I can trace wiring faults and repair then, fit lighting, modifying electrical fittings and wiring additional safety systems. There are many skills that are applicable to my everyday life, such as any work on my own car. I am learning how to read wiring diagrams, use multimeters, and what many components do to facilitate how a vehicle runs.”  

Kelly says that the support she has received from Total People and her colleagues has really helped her to succeed.  

She said: “My teacher and a work-place assessor have gone above and beyond. They both really care about our learning and making sure we are happy with what we are doing, making sure we are safe at work and college and they are there if we need anything from them. It is really reassuring to know that they want us to do well.”  

 As well as practical skills, Kelly said she can also see the wider benefits of an apprenticeship.  

She said:

The apprenticeship teaches hands on skills, critical thinking and problem solving. I have gained a lot of confidence, not just in work but in my everyday life.

Kelly now has her sights firmly set on the future. She said: “I have big plans for my career at First Bus and I love working with the tools. First Bus make me feel like they are really investing in me and my career and it is really motivating - the only way I can appropriately thank them is by working hard and doing well. I appreciate everything they have done for me so far and they are all so approachable; the banter is great and makes the day so much fun.”  

Kelly said she would encourage anyone to follow their dreams with an apprenticeship:   

She said: “It is the best decision I’ve ever made - I love my job and I enjoy every day. I would eventually like to become an engineering manager and run my own depot. It doesn’t matter your age or your gender, if you want it, do it.”  

Find out more about our wide range of Commercial Vehicle qualifications.