Overview
ANSA based in Middlewich, are looking to employ an Apprentice Business Support Officer. This is an exciting opportunity to be involved in an administration role. The role involves undertaking a range of administrative duties to support support the MD Office - confidentiality is key to all aspects of this role.
About the apprenticeship
* Efficient and effective use of information technology relative to the service including MS office applications, IBS systems, bespoke systems and the internet; in order to maintain data bases, update records, generate work and information reports including the placement of orders, issuing of invoices and responding to external email requests.
* Receive, answer and deal with face-to-face and telephone enquiries from the general public, outside organisations and internal clients, in order to provide accurate information and excellent customer service, referring callers on only where matters require the personal attention of a team member.
* Undertake clerical and administrative duties, predominantly relating to activity in the MD Office, including management of paperwork for various services, ensuring that all correspondence and texts are dealt with promptly and to a high standard of presentation and that service standards are met or exceeded.
* Organise and carry out procedures aligned to the department as required, to ensure that supplies and financial records are maintained efficiently. This may include reconciliation of income, preparation of banking for submission to accounts, accurate input of work costings into the corporate systems including time sheets and holidays.
* Organise meetings and other events involving team members, if required attend, take notes and arrange and monitor subsequent follow up actions to ensure efficient and timely dispatch of business.
* To engage with service users, including preparation, distribution and analysis of questionnaires relating to the service; and contribution to campaigns and promotions, including; planning and assisting in events and the effective delivery of Services.
* Develop and maintain accurate recording systems and a comprehensive filing system, in order to provide efficient and readily accessible sources of information and accurate statistics.
Apprenticeship qualification and training
* Business Administrator Level 3 * Functional skills or equivalent at Level 2 - English and mathematics * In-house development programme to support the development of knowledge, skills and behaviours.
Career progression
ANSA, Middlewich has an excellent track record of successfully bringing through apprentices and employing them on full time contracts.
About the employer
Ansa delivers waste and recycling services for Cheshire East Council, along with grounds maintenance, fleet services and street cleansing functions. On top of previous other successful apprenticeship schemes the business is now searching for a HR Business Partner Apprentice. This is a great opportunity for someone looking for a career in HR.
Employer
ANSA ENVIRONMENTAL SERVICES LIMITED
Address
Cledford LaneMiddlewich
Cheshire
CW10 0JR View Map