About the apprenticeship
New Red Planet are a payroll and finance company based near Alderley Edge, Cheshire. The business requires an ambitious, conscientious individual who is keen to part of a company which intends to grow significantly in the next 1-3 years.
The role of a Business Administration Apprentice is to support the Customer Service Team in ensuring that the contractors and clients (Recruitment Agencies) receive an excellent service from the business.
Duties will include:
- Contact new customers in a timely manner to onboard and register prior to engagement
- Open contractor accounts by recording initial starter information including personal and bank details
- Maintain contractor records by updating account information as required
- Respond to customer queries in a timely and accurate way, via phone or email
- Maintain electronic filing system, keeping it up to date
- Liaise with clients (agencies) to ensure smooth and timely running of services
- Contribute to team effort by accomplishing related tasks as needed
Possibility to grow within the company after completion of apprenticeship.