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Customer Service

Customer Service Apprenticeship

With JMB PROPERTY MANAGEMENT LIMITED
Competitive Salary
Bury (view map)
14/03/22 expected start date
Customer service practitioner
15 months duration
1 position available

Overview

We are looking for an apprentice to join our team. We manage agents for Residential Block Apartments. Dealing with Leaseholders, Freeholders, contractors and solicitors.

About the apprenticeship

We are looking for a responsible Apprentice Administrator to perform a variety of administrative and clerical tasks.

Duties to include providing a customer service to our clients and contractors.

Supporting our managers and employees, assisting in daily office needs, and managing our companies general administrative activities.

Duties include:

  • Respond to leaseholders phone calls, emails and direct contact reporting maintenance / repair issues and forward to the Property Manager
  • Scanning documents and filing
  • Mail merging 
  • Franking post
  • Arranging maintenance work and raising purchase orders
  • Maintaining lease holders database
  • Raising insurance claims
  • Prepare and update property management reports
  • Any ad hoc duties

Apprenticeship qualification and training

Training on Sage accounts 50 and training in all aspects of Property Management. Customer service Level 2 Apprentice Standard.

About the employer

JMB is a Northern based residential block management company, providing exceptional services nationwide. Working for Resident Management Companies, Freeholders, Developers and Leaseholders we aim to deliver the very best block management client service and experience.

Employer

JMB PROPERTY MANAGEMENT LIMITED

Address

Suite 117
Imperial House
Hornby Street

BL9 5BN
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