Overview
Beaconplus are looking for 2 Customer Service Apprentices to join the Team! This is a fantastic opportunity for the right candidate.
About the apprenticeship
Duties include:
- Answering the phone
- Checking client bills for accuracy
- Communicating with clients and suppliers via email and telephone
- Organising documentation, including logging documents on the clients' database records
- Resolving client account issues
- Using software (spreadsheets and database) to record and analyse client data
- Filing
Apprenticeship qualification and training
- Customer Service Practitioner Level 2 Apprenticeship Standard
- Functional Skills in maths and English if required
About the employer
Beaconplus are a management consultancy providing our clients with cost management services. Our services cover a wide range of business expenses, including telecommunications (fixed lines, data and mobile phones), energy, water and business rates.
We perform detailed analysis for our clients and prepare recommendations for how they can become more cost effective. Our aim is to provide a high level of service to our clients and minimise their ongoing costs.
Employer
Beaconplus
Address
Unit 8WA16 8XZ View Map