Customer Service

Customer Service Apprenticeship

With Beaconplus
Competitive Salary
Knutsford
Intermediate

About the apprenticeship

Duties include:

  • Answering the phone
  • Checking client bills for accuracy
  • Communicating with clients and suppliers via email and telephone
  • Organising documentation, including logging documents on the clients' database records
  • Resolving client account issues
  • Using software (spreadsheets and database) to record and analyse client data
  • Filing

Future Prospects

Any successful applicant that performs well during the apprenticeship period will subsequently be offered a permanent position.