Overview
Beaconplus is a growing company, which offers plenty of scope for progression. No previous experience is required and full training will be provided. Beaconplus manages other businesses' telecommunications and utilities services and costs. Beaconplus monitors usages and provides cost savings solutions.
About the apprenticeship
- Answering the phone
- Checking client bills for accuracy
- Communicating with clients and suppliers via email and telephone
- Organising documentation, including logging documents on the clients' database records
- Resolving client account issues
- Using software (spreadsheets and database) to record and analyse client data
- Filing
Apprenticeship qualification and training
Customer Service Practitioner Level 2 Apprenticeship standard
Training on the job, learning through live webinars
About the employer
Beaconplus is a growing company, which offers plenty of scope for progression. No previous experience is required and full training will be provided. Beaconplus manages other businesses' telecommunications and utilities services and costs. Beaconplus monitors usages and provides cost savings solutions
Employer
BEACONPLUS LTD
Address
Unit 8Knutsford
WA16 8XZ View Map