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Customer Service

Medical Receptionist & Customer Service Apprenticeship

With DR MINENI, DR GLENTON, DR QURESHI
Paying £12,480.00 per year
Northwich (view map)
30/03/25 expected start date
Customer service practitioner (level 2)
1 Year 6 Months duration
1 position available

Overview

Great chance to join a thriving surgery in Northwich as an apprentice medical receptionist. We have a team of friendly doctors, nurses and other professionals, Duties include retrieving patient records and handling patient inquiries.

About the apprenticeship

As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff.

Duties shall include:

  • Retrieving patient records
  • Handle patient inquiries
  • Deal with prescription requests
  • Entering patient details/information
  • Receive and make calls as required

Apprenticeship qualification and training

  • Customer Service Practitioner Level 2 Standard qualification Functional Skills in maths and English (if required)
  • Training on the job, learning through live webinars

Career progression

  • Potential progression within the company once completed the apprenticeship

About the employer

We are a friendly surgery in Northwich and have been rated the top practice in a National Patient Survey. Our team consists of 4 Partners, 2 Salaried GP's, 2 Practice Nurses, 1 HCA, a Clinical Pharmacist, MSK Physician and Emergency Care Practitioner along will full Admin Team and Receptionists. We have had great success with our previous apprentice.

Employer

DR MINENI, DR GLENTON, DR QURESHI

Address

162 Witton Street
Northwich
CW9 5QU
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