Overview
At EnviroCraft Waste Solutions, we're more than just a waste management company - we're a close-knit team built on family values, community focus, and a drive to help people and businesses make smarter, greener choices. With decades of combined experience, our team takes pride in supporting one another and nurturing new talent.
About the apprenticeship
We're currently looking to recruit two motivated and outgoing apprentices to join us at our Northwich headquarters. This is a fantastic opportunity for individuals eager to begin a career in customer service and operations within a supportive and progressive environment.
What You'll Be Doing:
* As one of our apprentices, you'll play an important role in both outbound and inbound customer service activities, including:
* Making outbound service calls to clients with a friendly, professional manner
* Handling inbound service enquiries efficiently and helpfully
* Using Microsoft 365 tools for communication, scheduling, and tracking tasks
* Supporting day-to-day admin and operations across the team
* Working closely with colleagues to ensure smooth service delivery
* Representing our values of care, diligence, and community in every interaction.
Apprenticeship qualification and training
* Customer Service Practitioner Standard
* Functional Skills in English and maths if needed
* A designated Tutor to support and guide you through your learning journey
* On and off-the-job training
Career progression
* A clear progression path within the business
* Hands-on support and mentorship from a passionate, experienced team
* A welcoming, family-style workplace where everyone matters
* Opportunities to grow your confidence, skills, and future career
About the employer
Envirocraft Waste Solutions
Employer
ENVIROCRAFT WASTE SOLUTIONS LTD
Address
EnvirocraftInsight House
Denton Drive
Northwich
CW9 7LU View Map