Strengthening Your Business Support Teams
Operations & Administration
People & Talent Progression
Strategic & Financial Governance
Who we work with
Build future-ready business support teams with apprenticeships
Recognised for excellence
We’re proud to be rated ‘Good’ by Ofsted. This is a reflection of our commitment to delivering high-quality training and meaningful outcomes for both employers and learners within the Professional Services sector.
Get Industry-aligned training
We work closely with industry professionals to ensure our training is relevant, practical, and aligned with the Professional Services sector demands. Our learning coaches are also industry experts who can support your business and learners to achieve their goals, whether that's to achieve CIPD accreditation, ensure regulatory compliance, or equip customer-facing teams with the right skills to improve operational efficiency with immediate impact.
End-to-end support
From recruiting the right candidates to providing tailored training and ongoing mentorship, we support you every step of the way. Our team works closely with you to understand your business goals, promoting your vacancy, screening applicants and matching you with the right fit, while offering personalised guidance to make apprenticeships seamless and effective.
The biggest challenges employers face
Recruitment & Retention Challenges
Finding skilled employees is tough and high turnover adds pressure. However, 80% of employers investing in apprenticeships see higher retention, creating a more stable workforce*.
*Source: apprenticeships.gov.uk. As of April 2025.
Productivity Gaps
In today’s fast-paced world, 90% of SMEs face skills shortages*. Apprenticeships offer a practical solution, bringing in talent and developing essential skills.
*Source: SME Skills Horizon 2025. As of April 2025.
Budget Constraints
Many businesses face budget constraints due to rising costs, inflation, and the cost of living crisis, making fund allocation more challenging.
How we can help you
We help turn these challenges into opportunities with bespoke apprenticeship programmes designed to attract top talent, close skills gaps, and increase productivity.
Level 3 Accounts Assistant
Areas covered:
- Advanced Bookkeeping
- Final Accounts Preparation
- Management Accounting: Costing
Level 4 Professional Accountant
Areas covered:
- Financial Statements of Limited Companies
- Managing Accounting: Budgeting
- Accounting Systems and Controls
Level 3 Business Administrator
Areas covered:
- Planning and Organisation
- Project Management
- Policies
Level 2 Customer Service Practitioner
Areas covered:
- Knowing your Customers
- Meeting Regulations and Legislation
- Dealing with Customer Conflict and Challenges
Level 3 Customer Service Specialist
Areas covered:
- Products and Service Knowledge
- Influencing Skills
- Systems and Resources
Level 3 HR Support
Areas covered:
- Business Culture and Change in Context
- Principles of Analytics
- Core Behaviours for People Professionals
Level 5 People Professional
Areas covered:
- Employment Relationship Management
- Talent Management and Workforce Planning
- Reward for Performance and Contribution
Level 7 Senior People Professional
Areas covered:
- Strategic Employment Relations
- Resourcing and Talent Management to Sustain Success
- Strategic Reward Management
Level 3 Learning & Development Practitioner
Areas Covered:
- Business Culture and Change in Context
- Principles of Analytics
- Core Behaviours for People Professionals
Level 5 Learning & Development Consultant/Partner
Areas covered:
- Personalised and Performance Focused Learning
- Self-directed and Social Learning
- Digital Learning and Development.
Level 3 Team Leader
Areas covered:
- Organisation Culture & Strategy
- Problem Solving
- Data Analysis
Level 5 Operations Manager
Areas covered:
- Organisational Culture and Diversity
- Negotiation and Influencing Skills
- Managing Conflict
Level 4 Conveyancing Technician
Areas covered:
- Law of Contract
- Land Law
- Standard Conveyancing Transactions
Level 6 Licensed Conveyancer
Areas covered:
- Landlord and Tenant
- Conveyancing Law and Practice
- Managing Client and Office Accounts
Find out more
Explore our Employer Hub to discover how apprenticeships can drive growth, innovation, and long-term success for your team.
Why partner with Total People?
Workforce development experts
We help businesses reskill staff for long-term success.
Tailored apprenticeship programmes
Designed to meet the needs of professional services industries.
Dedicated employer support
We provide ongoing mentorship and guidance for both employers and learners.
Apprentice recruitment support
We work closely with you to recruit the right apprentices for your business.
"Total People made the process seamless- they handled everything from paperwork to funding."
A&B Air Conditioning, Employer.
Get in touch
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