Level 5 Operations Manager
Awarding body:

Duration: 20 months plus 4 months in gateway
Start date: Sept – July
Operations Manager Apprenticeship
If you’re looking to build a career in management, this apprenticeship is designed to give you the practical skills and knowledge you need to succeed. As a manager, you’ll play a key role in driving operational success and achieving organisational objectives.
Throughout this programme, you’ll receive expert training in leadership, strategic thinking, and operational management, supported by workshops, coaching, and workplace learning. By the end of the apprenticeship, you’ll have the skills and confidence to lead effectively, make strategic decisions, and drive business growth.


Topics, units and assessments
As part of the apprenticeship, you will learn about:
- Organisational culture and diversity
- Negotiation and influencing skills
- Managing conflict
- Collation, analysis and interpretation of data and management reporting
- Developing commercial awareness
- Preparation of financial reports
- Talent management
- Critical analysis and evaluation.
Before entering the gateway, the apprentice must have been successful in completing all knowledge, skills, behaviours and duties, linked to the standard. The following must also be completed:
- Level 2 Functional Skills English and maths or equivalent
- A portfolio of evidence to underpin the Professional Discussion
- Completion of the Case Study Scope and title document for approval.
How you’ll learn
This course will be delivered through a mix of face-to-face learning, remote reviews, online assessments and self-study.
Off the job practical skills training and one to one coaching is facilitated at our industry-standard expert training centre in Wythenshawe, South Manchester.

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Project Manager
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Risk Manager
A Risk Management Lead is responsible for identifying, assessing, and mitigating risks that could impact an organisation’s operations, finances, or reputation. They develop risk strategies, implement policies, and ensure compliance with industry regulations. They are a key part to any business.
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HR Manager
An HR Manager oversees all aspects of human resources, including recruitment, employee relations, performance management, and compliance with employment laws. They develop HR policies, support staff development, and ensure a positive workplace culture.
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Finance Manager
A Finance Manager oversees an organisation’s financial health by managing budgets, financial planning, reporting, and compliance. They analyse financial data, forecast future performance, and provide strategic recommendations to support business growth.
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Develop Strong and Effective Leaders
Apprenticeships in management equip employees with key leadership skills, including team supervision, strategic planning, and decision-making, preparing them for leadership roles in the future.
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Improve Team Performance and Productivity
By developing management skills internally, businesses can enhance team coordination, improve efficiency, and drive better performance across departments and reduce need for recuritment.
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Employee Progression and Succession Planning
Management apprenticeships provide a structured career development pathway, ensuring businesses have trained leaders ready to step into senior roles as part of succession planning.
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Cost-Effective Leadership Development
With government funding available, management apprenticeships offer a cost-effective way to develop leadership talent, reducing the need for expensive external hires while fostering internal growth.

Employer Hub
Get the information you need on how apprenticeships can benefit your business.
Our Employer Hub provides clear guidance on how apprenticeships can help your business thrive, plus all the details about funding and support you'll get every step of the way to make apprenticeships a key part of your workforce strategy.
Employer solutionsI'd recommend an apprenticeship to anyone who asked me. Not only has it helped me develop new skills and build confidence, but it's helped me grow in the job that I do.
Mike, Management Apprentice