Overview
Nuvoli have developed services to provide bespoke solutions that we adapt to each client across all areas of IT and Telecoms, managing the billing and assets for some of the UK's biggest organisations across most sectors. Due to business growth we are searching for an enthusiastic Admin and Customer support Apprentice.
About the apprenticeship
- Reviewing and categorising customer mobile phone requests for urgency
- Processing mobile phone orders
- Maintaining stock records
- Reviewing stock records and requesting new stock when required
- Liaising with the customer and internal departments
- Organising mobile phone repairs
- Managing the repairs tracker
- Negotiating repair handset prices with customers
- Updating customer asset registers
- Creating business documents
- Other related activities as directed
Apprenticeship qualification and training
- Business Admin Apprenticeship Level 3
- Training will take place both on the job and via Total People live and interactive webinars
About the employer
Founded in 2011, by Bruce Harper and Jason Standerwick, we started with an ambition to save clients money and make our customers happy. Now ten years later on, we have a team of over 40 colleagues and approaching 200 top UK businesses as clients across Private and Public sectors, including Local and Central Government, Local Authorities, Retail, Finance, Constructions, Legal, Manufacturing and Professional Services.
Employer
NUVOLI LTD
Address
HOME FARM HOUSECHURCH ROAD
ELFORD
TAMWORTH
B79 9DA View Map