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About the apprenticeship
We have a great opportunity for a Customer Service Apprentice to come on board our team and start their career in home furniture.
The following duties will involve:
- Emailing the customer and responding to enquiries via the telephone in a timely manner
- Process customer details accurately, data capture and update the system accordingingly
- Send correspondence to customers via email - Confirmation
- Represent the business professionally and provide exceptional customer service at all times internally and externally
- Ensure that all filing and records are kept up to date using agreed methods, such as PODs and copies of customers orders where applicable
Upon completion of the Apprenticeship there is the possibility of employment.