Overview
To provide specific customer service and clerical / administrative or financial functions for the school under the direction or instruction of senior staff.
About the apprenticeship
To provide specific customer service and clerical / administrative or financial functions for the school under the direction or instruction of senior staff.
Key Duties / Responsibilities:
- Communicate with parents, visits and suppliers
- Deal with enquiries either by telephone or face-to-face
- Welcome and sign in visitors
- Assist with arrangements for school visits and events
- Provide general clerical support including clerical processes, word processing, IT based tasks requiring knowledge of various ICT packages and operation of office equipment
- Produce lists, information and data as requested by senior staff or external agencies (e.g. standard/statutory returns)
- Maintain manual and computerised records and management information systems
- Maintain stocks and supplies, selling and distributing as required
- Provide administrative support for meetings and take notes at meetings
- Assist with the administration of school lettings and other uses of school
- Be responsible for promoting and safeguarding the welfare of children and young people within the academy, raising any concerns following academy protocol/procedures
- Any other duties appropriate to the post
Apprenticeship qualification and training
- Customer Service Practitioner Level 2 Apprenticeship Standard
About the employer
Knutton, St Mary’s C of E Academy is operated by St Bart’s Multi Academy Trust which is a charitable company limited by guarantee and registered in England and Wales. The registered office is at: Belgrave St Bartholomews Academy, Sussex Place, Stoke On Trent, Staffordshire, ST3 4TP.
Employer
Knutton St Mary's Primary
Address
Church LaneST5 6EB View Map