Hospitality - Front of House

About Hospitality

Hospitality and catering offers many career opportunities – in hotels, restaurants or bars, cafes, conference centres and banqueting venues or contract catering. The role is very varied and although hospitality team members tend to specialise in an area they have to be adaptable and ready to support team members across the business.

There are a range of career paths available, and for those with experience who are willing to move around, promotion opportunities are good. You can advance onto management courses once you know what area you want to specialise in.

  • Food and beverage services
  • Serving alcoholic beverages
  • Barista
  • Food preparation
  • Housekeeping
  • Concierge and guest services
  • Reception
  • Reservations and conference and banqueting

There is such enormous scope within the hospitality industry that there’s never any need for you to get stuck in one niche. You can work your way up to the top and move into supervisory and management roles once you gain the experience form the specialised routes.

During the apprenticeship you can choose specialised routes such as:

Hospitality Team Member:

  • Business
  • Customer Service
  • People
  • First line Supervision.

Commis Chef:

  • Preparing and cooking meat, fish and poultry for different dishes
  • Preparing cakes, pastry and desserts
  • Preparing and cooking pasta
  • Cooking soups and sauces
  • Food safety and hygiene

How do you get into the industry?

You do not always need academic qualifications to start training in Hospitality and Catering. However some employers may prefer you to have a good standard of general education such as GCSE, including English and Maths. You will find maths and English are important within the roles.

You need to be motivated and work on your own initiative be realiable, flexible and a team player and communicate with customers and the team.

Further Progression

After completing your apprenticeship in Hospitality, you will be able to progress onto further qualifications or promote to higher positions including supervisor and managerial.